SPECiALTIES, PRicing, & Online counseling:

Insurance

I am an in-network provider for:

United Healthcare
Cigna

Contact me and we can determine what your exact benefits for therapy are, and whether or not using your insurance will be the best option for you.

If using insurance, you will be responsible for any required co-pay at the time of service.

At this time, I am an out-of-network provider for all other insurance plans. Some plans will cover a portion of out-of-network counseling/psychotherapy sessions (sometimes after a co-pay).

Courtesy billing:

If I am not an in-network provider for your insurance company, many times, I can submit a receipt of services (Superbill) with all of the necessary information for reimbursement to your insurance provider for you.

You would pay Ashland Family Counseling directly for your counseling services following your appointment, and then wait for reimbursement from your insurance provider. This can save you time dealing with the insurance provider and allow you to focus on what you’re working on in counseling.

For information about reimbursement rates, contact your insurance provider about your specific out-of-network benefits. Here are some helpful questions to ask your health insurance representative to clarify your out-of-network benefits:

• Does my coverage include mental health services?

• Does my coverage include seeing an out-of-network provider?

• Do I need a referral from my primary care physician to access my out-of-network benefits?

• Is a specific diagnosis required for me to be reimbursed?

• What is my deductible and must it be met before mental health services are covered?

• How many sessions per year are covered by my health insurance plan?

• What is the amount of coverage per counseling session if I submit a Superbill? Is there anything else I will need to submit with the Superbill?

• What credentials does a provider need to have in order for me to be reimbursed? (Ben is an LPC)

Is using insurance for therapy always the best option?

There are several reasons why you might choose not to use your insurance benefits for therapy. When you are billing insurance companies as an in-network provider, it’s like bringing the insurance company into the counseling office.

• They may question the diagnosis and treatment plan that we decide on.

• They might only reimburse for a certain number of sessions, and that number might be less than what would be most effective.

• Your insurance company may ask for access to notes from your sessions

• Using insurance to cover your counseling requires a diagnosis for the insurance company, which can have a lasting impact on your life or your child’s life. For example, having a mental health diagnosis can increase life insurance rates.

Online counseling

We offer counseling from the comfort of your own couch!

You can choose to do some sessions in our office, and some online, or exclusively do online (or in-person) counseling.

When scheduling, you will have the option to choose “Ashland Family Counseling Video Office.” You will schedule the rest of your appointment as normal. You will receive an email with a unique link to our secure software for our video counseling session. There is no need to download anything.

Tech needed:

For online counseling, all you need is a computer, phone, or tablet with a good internet connection. Headphones that plug into your device are also helpful.

Directions:

We are conveniently located just west of Highway 63 at the Ashland exit.

From Hwy 63:

• Exit and go west (towards McDonalds and downtown Ashland)

• Take the second exit off the roundabout, continuing to go west on Broadway.

• Take a right before the Post Office, on Bass Street.

• Take the next left onto Redbud Lane, our parking lot will be on the right hand side.